Business maintenance
Device inventory and scheduled maintenance assessment.
What we do
We assess maintenance and support requirements for computers, peripherals and business systems. On-site or remote support is defined according to the system and the issue involved.
We define the project scope around your existing systems, user needs and business objectives.
User support
Investigation of workstation, application and connectivity issues.
Hardware service
Fault diagnosis, repair and replacement options.
Data recovery assessment
Assessment of failed storage media and recovery possibilities.
How we work
Understand
We assess your current systems, users and priorities together.
Plan
We agree on scope, technical requirements and implementation steps.
Implement
We test the installation and transition, working closely with your team.
Support
We support the system throughout its life with training, maintenance and technical assistance.
Frequently asked questions
How is support scope defined?
We clarify device counts, locations and working hours. Response and maintenance terms are agreed as part of the service scope.